Faq’s

Frequently Asked Questions

1. How do airport VIP pickups and meet-and-greet services work?

VIP pickups usually include live flight monitoring, meet-and-greet inside arrivals, luggage assistance, priority boarding to the vehicle, and sometimes fast-track or lounge access (if booked). Burj Al Sahara Tours quotes fixed or premium airport transfer rates and includes waiting-time rules; always confirm the provider’s flight-tracking policy and free waiting allowance before booking.

Pricing can be hourly (all-day hire), fixed-route (airport transfers), per-day, or package-based (hotel + transfer + tours). Premium services add charges for waiting time, meet-and-greet, out-of-hours requests, and special requests (child seats, refreshments). Corporate accounts often receive corporate rates, invoicing, and reporting. Providers usually publish base rates but require custom quotes for large groups or bespoke itineraries.

Yes — Burj Al Sahara Tours offer scalable solutions: luxury minibuses, coaches (16–50 seats), multi-vehicle convoys, dedicated group coordinators, and onsite logistics for conferences and weddings. For large delegations it’s standard to arrange signage, staggered pickups, and a central group coordinator to keep schedules tight.

Top private bookings include desert safaris with dune-bashing and private camps, private Burj Khalifa visits and city tours, marina yacht or dhow cruises, cultural heritage tours, and bespoke gastronomy or shopping itineraries. Private tours are popular for their flexibility, privacy, and ability to combine multiple experiences into one day.
Burj Al Sahara Tours provide safety-briefings, seat belts in 4x4s, experienced drivers for dune-bashing, and family-friendly options (gentle dunes, camel rides, private camps). You must inform us about age, health, and mobility needs when booking.
Yes, private marina and yacht tours are available and can include sunset cruises, seafood dining, or transfers to private jetty locations. These services are often bundled with chauffeur pick-up/drop-off and can be customized by duration, catering, and on-board amenities.
Very customizable — Burj Al Sahara Tours provides private guides, tailor itineraries (architecture, art, shopping, family activities) and timing to guests’ interests. Multilingual guides and airport meet-and-greet can be added. For business groups, itineraries can be designed around meeting locations and corporate schedules.
High season runs from November to March (best weather; higher rates). Shoulder seasons (April–May, September–October) can offer a balance of better rates and comfortable weather. Booking 2–3 months ahead is recommended for the high season; book earlier for large groups, events, or major holidays.
When you book multiple rooms or high-value packages directly with a hotel, you run a serious risk of encountering a strict, inflexible cancellation policy that can lead to significant financial loss. This is where the advantage of a specialized partner like Burj al Sahara shines brightest. Hotels rely on partners like Burj al Sahara Tours to ensure high occupancy, and we pass those benefits directly to you: Exclusive Partner Rates: Because we consistently drive volume and business to these luxury hotels, we are granted promotional deals and rates that are simply not available to the public on the hotel’s direct website.
Burj al Sahara Tours sell bundled packages (room + airport transfer + local tours). These simplify billing and logistics, reduce coordination time, and can include guaranteed VIP pickups. They’re ideal for short stays, first-time visitors, and groups who prefer “single-vendor” responsibility for logistics.
Policies vary: fully refundable rates allow free cancellation up to a specified date, while non-refundable rates are cheaper but strict. For group bookings, hotels often require deposits and have tiered cancellation penalties.
For conferences, weddings, or incentive travel during high season, reserve 3–6 months in advance to secure room blocks, negotiated rates, and coordinated transport. For very large delegations (50+ guests), start planning as early as possible to lock inventory, signage, and dedicated staff support.

Faq’s

Faq’s





    Faq’s